Unbeatable Guarantees Of Our Timber Windows & Doors

SERECO WINDOWS LIMITED

With regards to the quality and description of the goods and/or services:

We guarantee to repair where we deem it to be practicable and appropriate, and if not, to replace, free of all charges for labour and materials, any product including any insulating glass unit which develops a fault, (including condensation between the glasses of the units) and the construction of the base of a conservatory if included in the installation, due to defective materials or workmanship.

The Company guarantees PVCu and Aluminium frames against rotting, warping, peeling, fading and flaking for 10 years from the date stated on the order form. With timber windows, we offer a 5 Year paint Guarantee All hardware is guaranteed for 1 year, the sealed units are guaranteed for 5 years and the Yale door gearing comes with a 1 year guarantee. Timber paint guarantees against flaking (not fading) are 5 years of the date of installation.

The Company guarantees Composite door slabs for 10 years against warping and twisting and fading. We also guarantee all hardware and locks for 1 year from the date of installation.

You must notify us of any claim under the terms of this guarantee within 28 days of discovery of the fault, preferably by sending us a recorded delivery letter.

This guarantee is invalidated if the materials have been misused, abused neglected or not protected (painting or otherwise) in a satisfactory manner.

b) Despite the fact that your statutory rights remain unaffected, this guarantee does not extend to:-

* Minor imperfections within the glass and outside the scope of the visual quality standards of the Glass and Glazing Federation.
* Damage due to misuse, neglect or lack of maintenance by you, or from causes beyond our control, (for example fire, flooding, civil disturbance, criminal damage or acts of war).
* Specialist items installed, for example electrical ventilators, batteries etc, where the manufacturer’s normal guarantee will apply.
* Any work(s) carried out by others associated with this installation or to those parts of this installation affected by work(s) by others, other than work(s) carried out by this company or its employees and sub-contractors.
* Any condensation which appears on the outside of the panes of glass.

Nothing in these conditions will reduce your statutory rights relating to faulty or miss-described goods and services. For further information about your statutory rights contact your Local Authority Trading Standards Department or Citizens Advise Bureau.

Cancellation Notice.

Please email Sereco Windows Limited on support@serecowindows.uk or call 07980 298930 if you have any issues or concerns.